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酒店会议服务英语:会议的设施和服务
2024年03月25日 11:37   浏览:6581   来源:酒店转让
模块一:基本词汇和表达

会议设施 (Meeting Facilities):

  1. 会议室 - Meeting rooms


  2. Meeting rooms are equipped with state-of-the-art technology.

  3. 会议室配备了最先进的技术设备。


  4. 会议桌 - Conference tables

  5. The conference tables can be arranged in various layouts.

    会议桌可以按照不同的布局安排。


  6. 投影仪 - Projector

  7. The projector displays your presentation on the screen.

    投影仪会将您的演示投射在屏幕上。




  8. 展示屏 - Display screen

  9. The large display screen ensures everyone can see the content.

    大屏幕确保每个人都能看到内容。


  10. 麦克风 - Microphone

  11. Use the microphone for clear communication with your audience.

    使用麦克风与观众进行清晰的沟通。


  12. 白板 - Whiteboard

  13. The whiteboard is perfect for brainstorming sessions.

    白板非常适合头脑风暴会议。



会议服务 (Meeting Services):

  1. 注册 - Registration

    • Please proceed to the registration desk to sign in.

    • 请前往注册处签到。


  2. 安排座位 - Seating arrangement

    • Our staff will assist with the seating arrangement.

    • 我们的员工会协助安排座位。


  3. 茶歇 - Coffee break

    • Enjoy a coffee break with a selection of pastries.

    • 享受咖啡时间,供应各种点心。


  4. 自助餐 - Buffet

    • Lunch will be served as a buffet in the adjoining hall.

    • 午餐将在隔壁厅以自助形式供应。


  5. 餐饮服务 - Catering service

    • Our catering service can accommodate dietary preferences.

    • 我们的餐饮服务可以满足饮食偏好。


  6. 文件复印 - Photocopying

    • You can use the photocopying service for any necessary documents.

    • 您可以使用复印服务复制必要的文件。



常用表达 (Common Expressions):

  1. 欢迎来宾 - Welcome guests

    • We extend a warm welcome to all our guests.

    • 我们热烈欢迎所有的客人。


  2. 提问和回答 - Asking and answering questions

    • If you have any questions, please feel free to ask.

    • 如果您有任何问题,请随时提问。


  3. 安排会议 - Scheduling meetings

    • Let's discuss scheduling the meeting for tomorrow.

    • 让我们讨论明天的会议安排。


  4. 提供帮助 - Offering assistance

    • If you need assistance, don't hesitate to reach out to us.

    • 如果您需要帮助,请随时联系我们。


  5. 谢谢光临 - Thanking guests for attending

    • We would like to thank you for attending our event.

    • 我们要感谢您参加我们的活动。



模拟练习 (Role-Play Exercises):

  1. 模拟接待外国客人并欢迎他们到会议场所。

  2. 角色扮演安排座位和提供额外设备的场景。

  3. 练习安排会议的对话,包括时间、日期和会议室选择。

  4. 模拟结束会议时向客人表示感谢并提供联系信息。


以下是上述模拟练习的示例答案:

模拟练习 1:模拟接待外国客人并欢迎他们到会议场所。

角色1:前台接待员 角色2:外国客人

对话示范:

角色1:(微笑) Welcome to our hotel! How may I assist you today? (欢迎来到我们的酒店!我可以为您做什么呢?)

角色2:Thank you. We have a conference scheduled here today. My name is John Smith, and I have a reservation. (谢谢。我们今天有一个会议安排在这里。我叫约翰·史密斯,我有一个预订。)

角色1:Certainly, Mr. Smith. Let me check your reservation. (Checks the reservation) Yes, here it is. You are all set for the conference. Would you like me to show you to the meeting room? (当然,史密斯先生。让我查一下您的预订。(查看预订)是的,在这里。您已经准备好参加会议了。您是否希望我带您去会议室?)

角色2:That would be great, thank you. (那太好了,谢谢。)

模拟练习 2:角色扮演安排座位和提供额外设备的场景。

角色1:会议主持人 角色2:客户

对话示范:

角色1:Good morning! Welcome to our conference room. How would you like the seating arranged for your meeting? (早上好!欢迎来到我们的会议室。您希望如何安排座位以举行会议?)

角色2:Thank you. We would like a U-shaped seating arrangement, please. (谢谢。我们希望有一个U形的座位安排。)

角色1:Of course, we can arrange that for you. (Arranges the seating) Is there anything else you need for your meeting? (当然,我们可以为您安排。(安排座位)您的会议还需要其他什么吗?)

角色2:Yes, we need an additional microphone for the Q&A session. (是的,我们需要额外的麦克风用于问答环节。)

角色1:Not a problem. I'll have an additional microphone brought to your room right away. (没问题。我会立刻为您送来一个额外的麦克风。)


模拟练习 3:练习安排会议的对话,包括时间、日期和会议室选择。

角色1:会议策划员 

角色2:客户

对话示范:

角色1:Good afternoon, Mr. Johnson. I'm the event planner for your upcoming conference. Can we discuss the details of the meeting, including the date and time? (下午好,约翰逊先生。我是您即将举行的会议的活动策划员。我们可以讨论会议的详细信息,包括日期和时间吗?)

角色2:Certainly. We're looking to schedule the conference for October 15th, from 9:00 AM to 5:00 PM. (当然可以。我们打算将会议安排在10月15日,从上午9点到下午5点。)

角色1:That works perfectly. We have a variety of meeting rooms available. Do you have a preference for the room size and location? (这非常完美。我们有各种各样的会议室可供选择。您对房间的大小和位置有什么偏好吗?)

角色2:We would prefer a larger room with natural light, if possible. (如果可能的话,我们更希望一个较大的房间,有自然光线。)

模拟练习 4:模拟结束会议时向客人表示感谢并提供联系信息。

角色1:酒店工作人员 角色2:客户

对话示范:

角色1:Thank you for choosing our hotel for your conference, Mr. Rodriguez. We hope you had a successful meeting. (感谢您选择我们的酒店举办您的会议,罗德里格斯先生。我们希望您的会议取得了成功。)

角色2:Yes, everything went smoothly. We appreciate your hospitality. (是的,一切进行得很顺利。我们感谢您的款待。)

角色1:It was our pleasure to have you here. If you ever plan another event with us or need assistance in the future, please don't hesitate to contact us. Here is my business card with my direct contact information. (我们非常高兴能够招待您。如果您以后计划再次与我们合作或需要帮助,请随时与我们联系。这是我的名片,上面有我的直接联系信息。)

角色2:Thank you. We'll keep that in mind for future events. (谢谢。我们会记住这一点,以备将来的活动。)

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